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Product ID:
Subject: IPX5 Deportivos | B0CD428RK2 T9s don't work
Content: With the invoice DS-ASE-INV-ES-2024-46390647 date 12/06/204 I bought a T9, but does not work. They were the third ones I bought and I had never had any problems, but these don't work. I want others in return. Regards
Subject: IPX5 Deportivos | B0CD428RK2 T9s don't work
Content: With the invoice DS-ASE-INV-ES-2024-46390647 date 12/06/204 I bought a T9, but does not work. They were the third ones I bought and I had never had any problems, but these don't work. I want others in return. Regards
Product ID:
Subject: Defekte Kopfhörer
Content: Ein Lautsprecher ist deutlich leiser als der andere. Neues Verbinden oder ein anderes Gerät bringt keine Hilfe. Ich bitte um Rückerstattung.
Subject: Defekte Kopfhörer
Content: Ein Lautsprecher ist deutlich leiser als der andere. Neues Verbinden oder ein anderes Gerät bringt keine Hilfe. Ich bitte um Rückerstattung.
Product ID:
Subject: Kopfhörer sind defekt
Content: Guten Tag,die Kopfhörer sind defekt. Es funktioniert nur eine Seite. Ich bitte um Ersatzlieferung. Danke.Mit freundlichen GrüßenBerthold Daldrup
Subject: Kopfhörer sind defekt
Content: Guten Tag,die Kopfhörer sind defekt. Es funktioniert nur eine Seite. Ich bitte um Ersatzlieferung. Danke.Mit freundlichen GrüßenBerthold Daldrup
Product ID:
Subject: Oreillettes
Content: Bonjour,Une seule oreillette fonctionne.Il n'y a plus de son dans l'oreillette droite.Est-ce que le produit est toujours sous garantie svp ?Bonne réception Mme Masson Bérangère
Subject: Oreillettes
Content: Bonjour,Une seule oreillette fonctionne.Il n'y a plus de son dans l'oreillette droite.Est-ce que le produit est toujours sous garantie svp ?Bonne réception Mme Masson Bérangère
Product ID:
Subject: Bestellung bei Amazon.de Bestellnummer 306-8039002-9785147
Content: Ich habe bei Amazon.de den Kopfhörer "yobola Bluetooth Kopfhörer In Ear, Kopfhörer Kabellos Bluetooth 5.1 HiFiStereoklang, IPX5 Wasserdicht Kabellose Kopfhörer Touch Control,Wireless Kopfhörer, Eingebautes Mikrofon, für Smartphone | B09LCVHCVX"am 12.09.24 bestellt.Nun ist der linke Kopfhörer defekt. Ich möchte den Artikel hiermit reklamieren. Geld zurück oder einen neuen ArtikelI bought the headphones "yobola Bluetooth headphones in ear, headphones wireless Bluetooth 5.1 HiFi from Amazon.deStereo Sound, IPX5 Waterproof Wireless Headphones Touch Control,Wireless headphones, built-in microphone, for smartphone | B09LCVHCVX"ordered on 09/12/24.Now the left headphones are defective. I would like to complain about this article. Money back or a new item
Subject: Bestellung bei Amazon.de Bestellnummer 306-8039002-9785147
Content: Ich habe bei Amazon.de den Kopfhörer "yobola Bluetooth Kopfhörer In Ear, Kopfhörer Kabellos Bluetooth 5.1 HiFiStereoklang, IPX5 Wasserdicht Kabellose Kopfhörer Touch Control,Wireless Kopfhörer, Eingebautes Mikrofon, für Smartphone | B09LCVHCVX"am 12.09.24 bestellt.Nun ist der linke Kopfhörer defekt. Ich möchte den Artikel hiermit reklamieren. Geld zurück oder einen neuen ArtikelI bought the headphones "yobola Bluetooth headphones in ear, headphones wireless Bluetooth 5.1 HiFi from Amazon.deStereo Sound, IPX5 Waterproof Wireless Headphones Touch Control,Wireless headphones, built-in microphone, for smartphone | B09LCVHCVX"ordered on 09/12/24.Now the left headphones are defective. I would like to complain about this article. Money back or a new item
Product ID:
Subject: YOBOLA T2 NO FUNCIONA
Content: Uno de los auriculares no carga, los contactos están limpios , pero no carga
Subject: YOBOLA T2 NO FUNCIONA
Content: Uno de los auriculares no carga, los contactos están limpios , pero no carga
Product ID:
Subject: Reclamation
Content: Hello, the earphones are not working. The light is on but I cannot connect them to neither my phone, nor my laptop.
Subject: Reclamation
Content: Hello, the earphones are not working. The light is on but I cannot connect them to neither my phone, nor my laptop.
Product ID:
Subject: Formal Complaint Regarding Defective Yabola T9 Earbuds (Order #028-5668018-7258752)
Content: Dear Yabola Customer Service,I am writing to formally file a complaint regarding the Yabola T9 Earbuds I purchased from your platform on 15 July 2024 under the order number 028-5668018-7258752. The product is not functioning as advertised, and I believe this issue falls under the protection of EU consumer law.Nature of the ProblemThe product was advertised as providing up to 5 hours of listening time per charge. However, one earbud fails after only 15 minutes of use, and the other lasts for about one hour. This significant deviation from the advertised battery life renders the product unsuitable for its intended purpose.Despite multiple attempts to recharge the earbuds and their case, the problem persists. When I place either earbud into the charging case, the case flashes green 4 or 5 times, and the earbuds themselves flash twice, indicating a malfunction. This suggests a defect either in the battery or the charging mechanism.Legal Basis for the ComplaintUnder EU law, specifically Directive (EU) 2019/771 on the sale of goods, I am entitled to receive goods that are in conformity with the contract. According to Article 5 of the directive, goods must: Be as described and match the advertised specifications. Be fit for their intended use, meaning they should work as expected based on how they were marketed.In this case, the Yabola T9 Earbuds do not conform to the advertised battery life of 5 hours. This constitutes a breach of contract, as outlined under the directive.Furthermore, Article 10 of Directive (EU) 2019/771 provides that, in the case of non-conformity, I am entitled to have the goods repaired, replaced, or to receive a refund. As the product was faulty upon delivery and remains so after my attempts to troubleshoot the issue, I request that you either: Replace the defective earbuds with a fully functional pair, or Refund the purchase price in full.Resolution RequestedI request that you resolve this issue promptly in accordance with your obligations under EU law. Please confirm whether you will proceed with a replacement or a refund, and advise on how to return the faulty earbuds, if necessary.Should this issue remain unresolved, I will consider further action, including contacting relevant consumer protection authorities or seeking legal remedies under EU consumer law.Thank you for your attention to this matter. I look forward to your prompt response.Sincerely,Emilian Kolev
Subject: Formal Complaint Regarding Defective Yabola T9 Earbuds (Order #028-5668018-7258752)
Content: Dear Yabola Customer Service,I am writing to formally file a complaint regarding the Yabola T9 Earbuds I purchased from your platform on 15 July 2024 under the order number 028-5668018-7258752. The product is not functioning as advertised, and I believe this issue falls under the protection of EU consumer law.Nature of the ProblemThe product was advertised as providing up to 5 hours of listening time per charge. However, one earbud fails after only 15 minutes of use, and the other lasts for about one hour. This significant deviation from the advertised battery life renders the product unsuitable for its intended purpose.Despite multiple attempts to recharge the earbuds and their case, the problem persists. When I place either earbud into the charging case, the case flashes green 4 or 5 times, and the earbuds themselves flash twice, indicating a malfunction. This suggests a defect either in the battery or the charging mechanism.Legal Basis for the ComplaintUnder EU law, specifically Directive (EU) 2019/771 on the sale of goods, I am entitled to receive goods that are in conformity with the contract. According to Article 5 of the directive, goods must: Be as described and match the advertised specifications. Be fit for their intended use, meaning they should work as expected based on how they were marketed.In this case, the Yabola T9 Earbuds do not conform to the advertised battery life of 5 hours. This constitutes a breach of contract, as outlined under the directive.Furthermore, Article 10 of Directive (EU) 2019/771 provides that, in the case of non-conformity, I am entitled to have the goods repaired, replaced, or to receive a refund. As the product was faulty upon delivery and remains so after my attempts to troubleshoot the issue, I request that you either: Replace the defective earbuds with a fully functional pair, or Refund the purchase price in full.Resolution RequestedI request that you resolve this issue promptly in accordance with your obligations under EU law. Please confirm whether you will proceed with a replacement or a refund, and advise on how to return the faulty earbuds, if necessary.Should this issue remain unresolved, I will consider further action, including contacting relevant consumer protection authorities or seeking legal remedies under EU consumer law.Thank you for your attention to this matter. I look forward to your prompt response.Sincerely,Emilian Kolev
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