Product ID:
Subject: one earphone not producing sound properly
Content: Hi, I hope you are well. I purchased your wireless earbuds around a month ago and they were working well, however, now in the left earphone the sound has been decreasing a lot, and overall it just sounds quite muffled, even when I increase the volume a lot. I have tried many of the troubleshooting solutions within the manual, and on the amazon store directly, but they didn't seem to fix my problem. I was hoping you could help me out. Many Thanks:)