Product ID:
Subject: Issue with Product: [Insert Product Name] – Only one earbud/side working
Content: Dear Customer Support Team,I am writing to report a defect with the headphones I purchased from Amazon on july 2025. Recently, the headphones have stopped functioning correctly. Only the [Left side is producing sound, while the other side is completely silent. I have already tried basic troubleshooting, such as:• Testing them with different devices.• Resetting the Bluetooth connection.• Checking the charging ports for debris.Unfortunately, the issue persists, and the product is now unusable. Since these were purchased recently, I would like to know what the next steps are for a replacement or a refund under the warranty.