Product ID:
Subject: Defect Earbuds
Content: Dear Ladies and Gentlemen,I bought your earbuds T9 V5.1 around 1 year ago. After half a year the right bud didn´t work anymore and now both. How can you support me regarding the garantee case? BR Johannes Hofmann

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Subject: Kopfhörer kaputt
Content: Meine Kopfhörer sind leider jetzt nicht kaputt, der rechte Stöpsel funktioniert nicht mehr. Könnte ich das ersetzt bekommen?

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Subject: Écouteur yobola
Content: Bonjour, J ai acheté ses écouter le 27 décembre 2023 et un des écouteurs n émet plus de sons avec la garantie puis je avoir une réparation ou autre !? Merci d’avance.

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Subject: Ecouteurs
Content: Un des écouteurs ne fonctionne pas correctement

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Subject: fallo auriculares
Content: Hola, de un día para otro el auricular no se muestra visible, cuando lo saco de la caja suena el timbre grave como cuando se desconecta y no el pitido agudo de conexión . Cómo puedo resetearlo? O ejercer la garantía. Gracias

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Subject: Yobola T9
Content: Dear Yobola team, after my daughter bought the T9 and is very happy with it, I also ordered it and I got two problems: a) the pairing just works once in a while, although I put them next to the iphone and b) if I got them paired - they are just too quitely. Even If I turn the loudness to max it is just like a tiny whispering. So now I wonder, if I make any mistakte or if I just received a product which is not ok. I bought them some months ago at amzon but didn´t use them for a couple of weeks after receiving them. Any idea for me ? Best regards from Oliwer

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Subject: Earphones broken after 6,5 month
Content: https://www.amazon.de/gp/aw/d/B09LCVHCVX?psc=1&ref=ppx_pop_mob_b_asin_titleWe bought these Phones in March 2025 and by now no sound at a reasonable Volume is available

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Subject: Mr
Content: I bought these in January and the left earphone no longer works. Doesn’t take a charge at all.

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Subject: Complaint – Defective Headphone (one side not working, purchased about a year ago)
Content: I purchased a pair of yobola bluetooth in ear headphones about a year ago through my Amazon account. Unfortunately, one of the two earpieces has stopped working.I would like to file a complaint and kindly ask you to check whether a replacement or repair is possible.The order number is: 304-1599583-6473118Thank you very much for your help and I look forward to your response.Best regards,Katja

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Subject: 3rd pair of earbuds same issue
Content: I have purchased 3 different colors of your earbuds and each time I experience the same issues. First it begins with phone calls no sounds. Then no sounds came out of them in general need help.