Product ID:
Subject: Frau
Content: Hello,I ordered these headphones in September 2025. For some time now, only the right earpiece has been charging. That is why I am making a complaint. What is the procedure now? To which address should I send the headphones so that they can be repaired, or will I receive a replacement? Best regards Sabine Henseleit

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Subject: Complaint for malfunctions on Yobola earbuds (order 407-3614146-0113119)
Content: Subject: Complaint for malfunctions on Yobola earbuds (order 407-3614146-0113119)Dear Amazon Customer Service,I am contacting you regarding my order n°407-3614146-0113119 dated November 30, 2024, invoiced under number DS-AEU-INV-FR-2024-77666857 for an amount of 19.99 €. I received the Yobola wireless Bluetooth earbuds (ASIN B0D49NDS9Q), sold by shen zhen shi le you ke ji you xian gong si, on December 2, 2024.​For several months now, these earbuds have been experiencing recurring issues: random disconnections during use (often after just a few minutes, even with a stable Bluetooth connection on iOS and Android), as well as very rapid battery drain (less than 2-3 hours instead of the advertised 25 hours, even after a full USB-C charge).These malfunctions prevent me from using them properly on a daily basis. In accordance with the legal warranty of conformity (Articles L. 217-4 et seq. of the French Consumer Code), I request either a full refund or an exchange for a compliant product. Please let me know the next steps and provide a prepaid return shipping label if necessary.I look forward to your prompt response and remain available for any additional information.Best regards,Fares Guettaf174, Route de Vienne, entrance next to n°18069008 Lyon

Product ID:
Subject: Kopfhörer defekt
Content: Hallo, Ich habe Kopfhörer von euch über Amazon am 9 Oktober gekauft. Seit dieser Woche funktioniert der Rechte Kopfhörer nicht mehr. Da sie noch nicht alt sind würde ich mir ein neuen rechten Kopfhörer wünschen. Lg Hendrik Holstein

Product ID:
Subject: Yobola T9 earbuds BROKEN after 11months
Content: Hello, on 21.01.2025 I bought your T9 earbuds via amazon (Invoice number DS-AEU-INV-ES-2025-7748114). The right earbud stopped working. The product is still in guarantee, hence I want to request the reemplacement/repair of the earbud.

Product ID:
Subject: Garantía auriculares
Content: El auricular derecho carga mal, además se oye muy bajo y mal

Product ID:
Subject: Mr
Content: Left ear bud not working

Product ID:
Subject: Mr
Content: The T2 Pro earbuds' volume is very low. I have checked bluetooth connection and device settings. Is there a volume button on the earbuds themselves? Thanks.

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Subject: BT in Ear
Content: Hallo,leider laden meine Kopfhörer nicht mehr richtig im Case.Ich wollte mal fragen ob ihr mir bei einer Lösung weiterhelfen könnt .VIelen DankStefan Arnold

Product ID:
Subject: Extra headphone
Content: Hello,I recently bought your wireless T9 earphones in color pink. Unfortunately one of the headphones got lost and I was wondering if I could order just one or by any chance if you'd have a spare left earphone.Thank you for you time!Best regards

Product ID:
Subject: Garantie écouteur yobola B09LCVHCVX
Content: Bonjour. Je vous contacte suite à un dysfonctionnement de l’écouteur droit,L’écouteur ne ce connecte plus et n’a plus aucun son.J’ai essayé toute les manipulations du manuel, rien ne fonctionne Je souhaiterais faire fonctionner la garantie.Écouteur yobola B09LCVHCVXDate de commande 08/04/2025Numéro de commande 406-7947906-9179533