Product ID:
Subject: Miss
Content: Hello, i bought these earphones on the 26th december so about 3 months ago, the right earphone has almost completely lost sound and i’ve cleaned them, made sure they’re fully charged, reset them by connecting then disconnecting from my phone to see if the sound comes back but it’s still barely hearable, the charging case is clean and appears to be working but the right earphone won’t increase in volume, the left one is completely fine, i’ve always charged them at the same time and there’s no damage to either of them but the sound has suddenly just gone.