Product ID:Subject: T9: Charging and conectivity malfunction
Content: Hello,My headphones do not charge normally (it seems that the problem is more pronounced in the right one), on many occasions, even leaving them on charge for hours, they do not charge anything. Also, many times when I turn them off and put them in their case they stay connected to the smartphone and when I play something they sound like they are still connected. I bought them in November 2022 through Amazon, and from the Amazon page they redirect me here. In the instruction booklet it is indicated that they have a calendar year warranty.What solution do you propose?Thanks for your attention in advance.