Product ID:
Subject: Defective earbuds
Content: Hi,I wrote a first email about 1 month ago about my left earbud beeing defective.Order on Amazon on December, 2nd 2022, order number n° 701-9751288-1423454 , product series number : AZ:WHUI4IBETBB6T1KUYK77YTEYII I've never heard back from you. Now, the right earbud is totally defective, not charging anymore. So after 3 months, I'm left with 1 earbud with no sound. This is not acceptable. Thank you to reach out for either a refund or a new pair.Elisa.