Product ID:
Subject: Mr.
Content: Dear Sir/Madam, I purchased the following product from you on June 17, 2025, via Amazon (invoice number: DS-AEU-INV-DE-2025-283429660): "yobola Bluetooth In-Ear Headphones, Wireless Bluetooth 5.1 HiFi Stereo Sound, IPX5 Waterproof Touch Control Wireless Headphones,Wireless Headphones, Built-in Microphone, for Smartphone | B09LCVHCVX". Unfortunately, only one earbud is working now, and the second is extremely quiet. Could you please help me? Thank you very much.