Product ID:
Subject: Order number 405-9383075-9947532
Content: Hello,The 12 on august of 2021, I bought your earphone by Amazon but since 2 jours the right one doesn’t work. There is a red light when it is on its electric box but when i remove it there isn’t a blue light like the other one. I would like to know yours conditions and rules for return this product. Can you help me please? Thanks you in advance.Best regards. Faliana Pico