Product ID:
Subject: Model T9 Wireless Earbuds
Content: I purchased your product: “Wireless Earbuds, yobola Bluetooth Earbuds, IPX5 Waterproof Wireless Headphones Touch Control, Bluetooth Headphones 5.1 Built-in Microphone, 25 Hrs with USB-C Charging with Running/Fitness” on February 8, 2025. However, in less than 4 months they are no longer working. The volume is very low and I can’t increase it. I have cleaned them thoroughly and re-paired them to my phone and to another phone with no improvement. They are 100% charged.Can you help me please?Regards,Freda AdemaCanada